From streamlining field inspections to tracking equipment and reducing truck roll-outs in the energy and utility sector, mobile apps are becoming increasingly popular. A wide variety of tasks can be facilitated by bringing mobile apps into the field of the utility industry.
To succeed in this digital age, Utilities cannot afford to ignore the growing preferences of customers and employees for Mobility. This new communication strategy enables customers to have a multichannel/omnichannel experience with improved satisfaction.
Asset Tracking
Asset tracking helps in managing assets like bucket trucks, transformers, and other equipment. Malfunctioning of assets can cause a hazardous environment. Without any trace, many companies find it difficult to locate and monitor their assets. This is where technology becomes helpful. With sanding updates and live location, apps can help field managers precisely monitor the situation complete the asset management successfully.
Inventory management
Automated inventory management is something that can be brought up from the introduction of mobile apps in the field of the utility industry. Through the introduction of apps in the field of utility industry employees can request tools and other needed materials through this technology. This method can replace the traditional way of requests done by writing on paper, or via word of mouth.
Top five benefits of deploying Mobility are:
1. Improved customer satisfaction, quicker response times and a personalized experience
2. Improved quality ,Compliance, and health and safety
3. Enhanced operational efficiency and availability of information enterprise-wide
4. Enhanced reliability of equipment and process
Looking Ahead
Mobile apps are improving nearly every aspect of operations.
Zoondia have used latest technologies and business analytics to streamline the processes in the Utility Domain which helps in optimizing their resources .
Utility companies are quickly adopting mobile technology to help drive efficiencies in generation, transmission, and distribution .
Mobile solutions can help shorten core process times and facilitate the flow of information throughout the enterprise.
Now this is the right time for utility industry to initiate development of next-generation apps that will redefine customer experience.
If you are looking for mobile app drop your enquiry at lavanya@zoondia.com and we are glad to help you.
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